Privacy Policy

Last updated: October 2025

At HairLossImmersion.com (“we”, “our”, or “us”), we respect your privacy and are committed to protecting your personal data in compliance with the General Data Protection Regulation (GDPR) and applicable international privacy laws.
This Privacy Policy explains what data we collect, how we use it, and what rights you have regarding your personal information.

1. Who we are

HairLossImmersion.com is an educational platform dedicated to evidence-based hair restoration and personalized support programs.
Our content and services are supervised by Dr. Mehdi Ghorbanikarimabad, Dr. Mahyer Ghorbanikarimabad, and co-founder Furkan Cevik.
We operate in accordance with European data protection principles.

2. Information we collect

We may collect and process the following types of personal data:

a. Information you provide directly

  • Name, email address, and contact details

  • Photos and information submitted through the “Free Hair Analysis” or “Personalized Support” forms

  • Any written message, comment, or question you send to us

b. Automatically collected data

  • IP address, browser type, device, and usage statistics (for analytics)

  • Cookies and similar tracking technologies (see Cookie Policy)

We only collect data necessary to deliver our services, improve user experience, and ensure website security.

3. How we use your information

Your data is used exclusively for the following purposes:

  • To analyze your case and provide educational feedback or general guidance (never a medical diagnosis)

  • To communicate with you (responses, follow-ups, customer support)

  • To improve our services and website functionality

  • To send updates or educational content if you have subscribed to our newsletter

  • To comply with legal or regulatory requirements

We never sell, rent, or trade your data to third parties.

4. Legal basis for processing

We process your personal data based on:

  • Your consent, when you submit a form or subscribe to a newsletter

  • Legitimate interest, for improving and protecting our services

  • Legal obligations, when compliance with applicable laws is required

You may withdraw your consent at any time by contacting us (see section 10).

5. Who can access your data

Access to personal data is strictly limited to:

  • The HairLossImmersion team, including Dr. Mehdi Ghorbanikarimabad, Dr. Mahyer Ghorbanikarimabad, and Furkan Cevik

  • Our technical service providers (hosting, email, analytics) under strict confidentiality agreements

  • Authorities, only when legally required

All personnel and partners follow GDPR-compliant data handling practices.

6. How long we keep your data

We retain your personal data only as long as necessary for the purposes stated above:

  • Form submissions and photos: up to 12 months after the last contact

  • Account or newsletter data: until you unsubscribe

  • Analytics and cookies: according to the retention periods defined in our Cookie Policy

After this period, data is securely deleted or anonymized.

7. Data security

We use industry-standard security measures, including:

  • Encrypted connections (SSL/TLS)

  • Secure servers located within the European Union

  • Restricted access to personal data

  • Regular security audits and backups

However, no system is 100% secure. By using our website, you acknowledge that online data transmission involves certain risks.

8. Your rights under GDPR

You have the right to:

  • Access, correct, or delete your personal data

  • Withdraw consent at any time

  • Request a copy (data portability)

  • Restrict or object to processing

  • File a complaint with your local data protection authority

To exercise these rights, contact us at contact.hairlossimmersion@gmail.com or through our contact form.

9. Cookies and tracking

We use cookies to enhance navigation, analyze traffic, and remember preferences.
You can manage or refuse cookies via our Cookie Management page or through your browser settings.
See our Cookie Policy for full details.

10. Contact information

For any question about this Privacy Policy or your personal data, please contact:

HairLossImmersion – Data Protection Officer
Contact : contact.hairlossimmersion@gmail.com
Responsible parties: Dr. Mehdi Ghorbanikarimabad, Dr. Mahyer Ghorbanikarimabad, and Furkan Cevik
Website: www.hairlossimmersion.com

11. Changes to this policy

We may update this Privacy Policy from time to time to reflect new laws, technologies, or service improvements.
All updates will be published on this page with the latest revision date.